CeMeWE

Free Online Service Design Course for Migrant Women

Are you a migrant woman with a higher education background looking to expand your skills and improve your career prospects? Join our free online introductory Service Design Course, designed to empower you with new professional tools and methods!

What you will learn

  • The basics of service design and practical design tools
  • How to understand user needs and design impactful solutions
  • Creating personas and service journeys
  • Prototyping and testing ideas effectively
  • Conceptualising, visualising, and presenting projects with confidence

What you will gain

  • Practical skills in service design for career development
  • Hands-on experience working on real-life projects
  • Networking opportunities with international professionals
  • Confidence in problem-solving and creative thinking
  • A certificate upon successful completion

Why join this course?

  • 100% free for eligible participants
  • Taught in English, with support available in Russian or Ukrainian, Finnish and Swedish
  • An online format to fit your schedule
  • Learn from experts and collaborate with like-minded individuals

Course Details

Dates: Tuesdays, 9:00-15:00 (Finnish time) between 8.4.-13.5.2025
Where: Online (Zoom)
Who Can Apply? Migrant women living within the Central Baltic programme area with a higher education background, looking for a boost to their career or employment possibilities.
Commitment: Minimum 80% attendance required along with active course work

Before acceptance, participants will have a short interview. Interviews are held online on 31.3.2025 and 1.4.2025.

Apply Now! Spaces are limited to 20 participants.
Application form: https://tinyurl.com/ykmk6ayp
After applying, book your interview time: https://tinyurl.com/2ddzrsn8

Please note that just applying or booking an interview does not secure your spot on the course. You need to do both to qualify. This course is conducted fully online. You will need to have a computer or laptop with a working webcam, microphone and headphones.

The course is organised by the Central Baltic funded project CeMeWE. Service design is about solving problems for private and public organisations by thinking about what their customers need. In the CeMeWE Introductory Service Design course, you’ll learn how to come up with new ideas for products or services. You’ll work with a group of women on a real project for an organisation in your country of residence. By the end of the course, you’ll have a plan to fix a problem for the organisation you’re working with. Learning service design means gaining skills to solve problems creatively. You can use these skills towards becoming a service designer one day or apply them in any job where you need to think of new solutions.

The course is taught by senior specialist Hilkka Lydén and communications & marketing expert Olga Hryb from Laurea University of Applied Sciences (Finland). Hilkka is the manager of the i4L living lab for integration and language learning and a design practitioner and researcher. Olga has led several international communication campaigns and developed strategies for Ukrainian immigrants in Espoo. She has managed community projects and provided counselling through the Hello Espoo info service to support immigrant integration.